Last 6th week

Due to the recent heavy rain. The water table had risen and low land area is starting to flood. Our resident that resides in the central district is experiencing leaks from the vent pipe, broken air con ledge, etc.

I had to arrange for our waterproofing specialist to investigate and solve the leaks asap as the raining season is expected to worsen according to NEA. Together with the specialist, we had went down to the resident unit to take photo and arrange for rectification work to begin. As such, coordination of timing is critical and hard to achieve as owners of the units are usually busy with their work and do not allow us to rectify without their supervision. These are some common request which makes life difficult for the coordinator;

1) Work can commence only in the afternoon

2) Work must stop at 12 as no one will be at home after that

3) We are only free on Sunday afternoon

4) Equipment and material had to be outside the unit

I had yet to find a good way to counter every one of the requests, especially (1) & (2). I keep telling myself, "it is not my unit hence don't be too involve". With this mindset i learnt to rephrase my sentence when i wanted to arrange a time for the rectification. I would tell them the scope of work and that it must be a full day work, after that i would ask them to provide me with dates instead of i giving them the dates.

From these experiences it further proves that there are all sorts of personality and with each personality we had to deal with it differently. Sometimes "Happy Go Lucky" attitude is useful but in order to give people a good perception of myself i would be serious most of the time. :P